Feedback Finder

Open Feedback Finder, pick a ready-made flow, and start listening before the moment passes. In minutes, you can assemble a targeted questionnaire from a library of proven prompts, then adapt it with your own voice. Mix multiple choice, ratings, scales, and open text. Add screenshots, short clips, or audio to make questions clear. Use branching and skip rules so people only see what matters. Create a short, memorable link, or embed the form where the interaction happens. For deeper reviews, spin up a 360 panel and pull input from customers, partners, and internal teams into one workspace.

Launch on the channels your audience already uses. Send branded email invites, publish a post to social, drop a popup or banner on your site with targeted conditions, or place a lightweight widget in your app. Run phone-based polls through your support line. For in-person touchpoints, switch to kiosk mode on a tablet at checkout, the lobby, or an event booth. Field teams can collect answers offline on mobile and sync later. Every flow is optimized for small screens, so people can respond quickly on the go.

As responses arrive, dashboards update in real time. Filter by channel, campaign, device, or segment. Compare cohorts, track trends over time, and set benchmarks for key moments such as post-purchase, onboarding, or support resolution. Text responses are grouped by theme and sentiment, helping you spot recurring issues and unexpected delights. Export clean datasets for BI tools, or share a live link with stakeholders. When a low rating or urgent comment appears, trigger an alert so your team can follow up while the experience is still fresh.

Turn insights into action with simple playbooks. Product managers validate features by embedding a quick in-app poll with branching paths for new versus returning users. Marketers evaluate campaign creative with side-by-side quizzes after a landing page visit. Retail and hospitality teams capture instant NPS on a countertop kiosk even when Wi‑Fi drops. Support leaders close the loop by scheduling a phone survey after ticket closure and routing detractors to a callback. Sales and success teams run account health reviews using the 360 hub to unite customer, executive, and CSM feedback. With repeatable templates and clear workflows, you’ll collect better input faster—and use it to raise satisfaction and revenue without adding headcount.